Q: What's the lead time for orders?
A: Our standard models are shipped within 15–30 days, while customized units are delivered in 30–45 days, ensuring prompt fulfillment of your order.
Q: Do you provide after-sales service overseas?
A: Indeed, we have partnered with service centers in key regions to ensure comprehensive global support, offering peace of mind wherever you are.
Q: Can I request a customized bucket size?
A: Certainly! At Hebei MSD Metal Product Co., Ltd., we're proud to offer customized attachments meticulously crafted to align perfectly with your unique requirements and personal tastes. Experience the flexibility and precision of our bespoke solutions, tailored just for you.
Q: What documents do you provide for export?
A: We provide a comprehensive export package meticulously curated to streamline your transaction, ensuring it's as smooth and efficient as possible. This includes all the critical documents you need, such as the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more. Rest assured, these documents are designed to facilitate a hassle-free export process, fully compliant with all international trade standards.
Q: How do I place an order?
A: Placing an order with Hebei MSD Metal Product Co., Ltd. is both straightforward and convenient. Simply connect with our dedicated team via email or phone to receive a detailed quote crafted to meet your needs. Once you're completely satisfied, finalize your purchase by submitting a Purchase Order (PO). We are committed to delivering exceptional service and ensuring a seamless ordering experience from start to finish.